Cancellation Policy
Please review our booking and cancellation policies to ensure a smooth experience
24-Hour Cancellation Policy
We kindly request 24 hours notice for all appointment cancellations or rescheduling.
Cancellations made less than 24 hours before your scheduled appointment will be charged 50% of the original service cost.
No-shows will also be subject to the same 50% charge. We understand that emergencies happen, but this policy allows us to accommodate other clients who may be waiting for an appointment.
Discount & Promotion Policy
- Only one promotional offer may be used per visit
- Already discounted services cannot be combined with additional coupons
- Spa Week promotions exclude product purchases and gratuities
- Promotional offers cannot be stacked with other deals
Additional Policies
Capacity
A maximum of two clients may participate in services during a single visit.
Pet Policy
Due to allergy concerns, pets are not permitted at the facility.
Questions About Our Policies?
Feel free to contact us if you have any questions about our cancellation or booking policies.