Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: January 1, 2025
Information We Collect
We collect information you provide directly to us when you:
- Create an account or book an appointment
- Purchase products or services
- Contact us via phone, email, or our website
- Subscribe to our newsletter or promotions
- Fill out forms on our website
This information may include:
- Name, email address, phone number, and mailing address
- Payment information (processed securely through our payment provider)
- Appointment preferences and service history
- Skin or hair concerns you share with our estheticians and stylists
How We Use Your Information
We use the information we collect to:
- Schedule and manage your appointments
- Process payments and send transaction confirmations
- Personalize your experience and recommend suitable services
- Send appointment reminders, updates, and promotional offers
- Respond to your inquiries and provide customer support
- Improve our services, website, and overall experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: With trusted third-party services that help us operate our business (payment processing, appointment scheduling, email services)
- Legal requirements: When required by law or to protect our rights, safety, or property
- Business transfers: In connection with a merger, acquisition, or sale of assets
- With your consent: When you explicitly agree to the sharing of your information
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and login information
- Understand how you interact with our website
- Improve our website performance and user experience
- Provide relevant content and recommendations
You can control cookies through your browser settings. Note that disabling cookies may affect some website functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit using SSL/TLS
- Secure payment processing through PCI-compliant providers
- Regular security assessments and updates
- Limited access to personal data on a need-to-know basis
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Questions About Our Privacy Policy?
If you have any questions or concerns about this privacy policy, please contact us.
92 Highland Ave, Somerville, MA 02143